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Knowledge Base >> General Information

What is your refund policy?

SYMPTOMS

Return Policy Refund Policy

SOLUTION

Refunds are based on Software Product failure, NOT server issues or lack of features. Refunds are provided ONLY AFTER our technical support staff has assisted in your installation and the Software Product fails to function fully. RWJD.Com will determine if a refund is necessary based on individual situations. If refund is provided you MUST follow the termination guidelines detailed on Section 8 of this License Agreement. REFUNDS ARE NOT AVAILABLE AFTER 1 MONTH FROM PURCHASE DATE.

REFUNDS ARE NOT PROVIDED if a client has NOT fully evaluated the Software Product demo or the Software trial prior to purchase.


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