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Getting Ping/Traceroute to work properly.
SYMPTOMS
ping yourself does not work
ping/traceroute will not work
SOLUTION
In order for the "ping yourself" feature to work you need to have both the ping and traceroute commands executable by the web user and also since ping and traceroute need to be run as root they both need to have the suid root (on the web server NOT the game server).
Here's how to get both the ping and traceroute commands working properly.
1. Login to your system as root via SSH
2. Find your ping and traceroute commands.
(ping is usually in /bin and traceroute is usually in /usr/sbin)
2a. If the traceroute command is in /usr/sbin move it to /bin)
3. Make the ping and traceroute commands executable by everyone and set the suid root bit.
bash# chmod 4755 ping traceroute
Once you have completed the above steps the "ping yourself" feature of the control panel should work perfectly.